Effective Date: September 14, 2025
Last Updated: September 14, 2025
Welcome to Vendoura Community Platform (“Platform”), an AI-powered ecosystem by Vendoura Trading Hub (“Vendoura,” “we,” “our,” or “us”). By accessing or using the Platform—including our community, marketplace, and algorithm-driven features—you agree to be bound by these Terms and Conditions (“Terms”).
If you do not agree, you must discontinue use immediately.
1. Scope
These Terms apply to:
- Community Layer – AI-enhanced forums, interest groups, events calendar, learning modules (LMS), gamification (GamiPress), and collaborative tools.
- Marketplace Layer – multi-vendor storefronts, product listings, AI-driven product matching, recommendation engines, and related transactional services.
2. Eligibility
- Minimum age: 18 years.
- Vendors must comply with all applicable local and international trade regulations.
- By registering, you certify that the data you provide is accurate, current, and not AI-generated in a misleading or manipulative way.
3. Accounts and Authentication
- Users are responsible for securing their credentials.
- Multi-factor authentication and AI-anomaly detection may be used to monitor suspicious activity.
- Accounts that trigger fraud-detection algorithms or violate these Terms may be suspended or terminated without prior notice.
4. Community Code of Conduct
- Respectful, constructive dialogue is required.
- Hate speech, disinformation, spam (human or AI-generated), or malicious automation is prohibited.
- Content posted remains your intellectual property, but by submitting you grant Vendoura a non-exclusive, royalty-free, perpetual license to display, distribute, and algorithmically promote it across the Platform.
5. Vendor Obligations
Vendors agree to:
- Provide authentic, transparent product descriptions.
- Avoid deceptive AI-generated listings or manipulated reviews.
- Fulfill orders promptly with accurate shipping information.
- Comply with quality, safety, and legal requirements for all listed products.
- Refrain from uploading counterfeit, restricted, or algorithmically cloned goods.
6. Transactions and Payments
- Vendoura is the facilitator, not the seller of record.
- Payments flow through third-party gateways, subject to their Terms.
- AI-driven fraud detection may delay or block suspicious transactions.
- Disputes between buyers and vendors should be resolved directly; Vendoura may intervene but is not obligated.
7. Fees and Monetization
- Vendors may be charged subscription fees, commissions, or AI-enhanced promotional fees.
- All fees are final unless explicitly stated otherwise.
- Vendoura may adjust pricing structures with prior digital notice.
8. Data, Privacy, and AI Usage
- Data is processed in line with our Privacy Policy.
- By using the Platform, you consent to algorithmic analysis of your activity for fraud prevention, personalization, and recommendation purposes.
- AI models may use anonymized and aggregated user behavior patterns to improve system accuracy and efficiency.
9. Intellectual Property
- Vendoura owns the Platform’s design, algorithms, and branding.
- Vendors retain ownership of their content, trademarks, and product data but grant Vendoura a license for promotional and recommendation purposes.
- Unauthorized scraping, reverse-engineering, or misuse of our AI systems is strictly prohibited.
10. Liability Disclaimer
- The Platform is provided “as is,” without warranty of uninterrupted uptime, AI recommendation accuracy, or error-free functionality.
- Vendoura is not liable for vendor actions, product defects, or buyer misuse.
- To the fullest extent permitted by law, Vendoura’s liability is capped at the total fees paid by you within the last 90 days.
11. Termination and Suspension
- You may deactivate your account at any time.
- Vendoura reserves the right to suspend or terminate accounts flagged by AI anomaly detection systems or those in violation of these Terms.
12. Amendments
Vendoura may update these Terms. Changes become effective immediately upon posting, and continued use of the Platform constitutes acceptance.
13. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria . Jurisdiction lies exclusively with the competent courts of Lagos State.
14. Contact
For inquiries regarding these Terms, contact:
Vendoura Trading Hub
📧 Email: support@vendoura.com
📞 Phone: +234-815-318-8306
